Overview
Mrgreen.com The casino was established in 2008 and runs on a multi-software platform, offering games from a wide number of suppliers. The company is operated by Mr Green Ltd. and is under the jurisdiction of the Gambling Commission and Malta Gaming Authority. Having grown massively in the market, including a new and exciting sports book offering, it was named Casino Operator of the Year in 2013 at the annual Internet Gaming Awards and prides itself on giving you the best experience possible.
Security and Regulation
The site has been around since 2008 and has won numerous awards and obviously holds the best licenses and certifications. This casino is licensed and regulated by the UK Gambling Commission as well as the Malta Gaming Authority. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 128-bit SSL encryption to make sure that your personal information is held safely. It also has ensured that its Random Number Generator is regularly tested and is certified by TST (Technical Systems Testing) so you can rest assured that it is completely fair. All the games provided by the casino are tested and certified by eCOGRA so you can be sure that when you play at Mr Green, you are playing on a game that has been ruled by a third party as completely fair. Mr. Green, unfortunately, doesn’t post its RTP, but because it is strictly regulated this shouldn’t actually cause a problem. However, this means it isn’t as transparent as some other casinos around.
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Customer Support
Mr Green prides itself on the quality of its customer service and always strives to provide the best. It is lauded by players for being friendly, helpful, professional and quick. Like most other casinos, its customer support can be accessed all day every day through email, telephone and live chat. It is always available, in many different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises.
Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally responded to with 24 hours and you can get responses in as quick as just 2 hours, which is mega fast for an email service. The FAQ is a great help should you need it. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. I would recommend you check this out before you go to customer support because chances are, you’ll find your answers there.
No words for that. Definitely no chance to win more than you pay. Thousands of Euros spent for nothing. Thank you Mr Green
Thought I would join Mr green , but after initial deposit was played, the bonus that came with joining was not forthcoming and then I could not access account and after two visits to chat / helpline I lost the will to live !. Totally useless. All I want now is to close account…………Now they think I have a gambling problem according to the email they sent me ………Nightmares…
This is a much better casino than anyone gives them credit for IMO. It has lots of excellent games and eye catching graphics. Smooth gameplay and good CS on registration. Oh yeah I forgot one thing. They will never, ever pay out when you win. Ever.
I appreciate the communication and I can verify this site is legit. The 4410 got deposited to my account as of last night.
I have to write that I did not believe in this casino but I have to say that I was surprised and sent a win within 2 days so great, good job
I have to write that I did not believe in this casino but I have to say that I was surprised and sent a win within 2 days so great, good job
Withdrawl Processing very fast. They answer very fast top. Big Set of Slots. ID verification simple
I am new on this but i am happy and i think this online casino is best.
Always be a good experience at this casino very good offers and good customer service to boot. Very quick money transactions I would strongly recommend them
It is one of most played casino. I love when they give bonuss money, when you make deposit, thats very nice and lovely.
The withdrawels are instant and is in my account within 20 minutes..Honestly I just can’t say enough about this site absolutely awesome.Well deserve 5 stars.
Ive found this site so far to be one of the best Ive tried and believe me Ive tried lots.
Incredibly fun and they are generally legit as well as perform fork out ! Chance reliably & you may earn a number of and you will probably shed some…it will be your part of it !
Very nice as well as trustful casino. Site performs truly well, a lot of cost solutions as well as very nice purchaser support. Good way!
Worst online betting experience ever, I’ve had a few and if your thinking about joining this one, don’t use any other one on the planet
Sheeting system if you get free spin the system makes sing out and when I sing in the free Spin gone and they telling me spring over ?? most bad place to lose your money
Pathetic casino. This is a 100% scam.
This company is beyond awful. Is the process of depositing money and gambling easy absolutely.
I was blocked my account for 4 5 years ago. And i just seen you can open your old account again. I just think that maybe i try that again. I wrote to customer service and they says ” we send your case to that department” and it has been 3 weeks right now 😂and i wrote Them 2 times more and nothing happens. From now doesn’t really matter if they can write back or not. And if they are like this about answering customers, what about payments? 🤔 i give one star because of customer service doesn’t wants to back from holiday.
Still going round in circles here!!!!!!!!! What the heck is this all about!!!!!!!!!!! You keep asking me to confirm email, ID, and I keeep having to repeat myself!!! Over and over again!!!! I want my £5000. Looked at your Facebook page and all the complaints the same as myself????? Company is obviously a scam!!!!!!!!!!