Security and Regulation
The security and regulation at foxycasino is very tight and exactly what you would expect from a company that is owned by the Cassava group.
The casino itself is licensed and regulated by the top European governing bodies, the Gibraltar Gambling Commission as well as the Gibraltar Betting and Gaming association and the UK Gambling Commission, so they are very well regulated.
On top of this, they are a site that is eCOGRA certified, which means that all games and the RNG has been tested and is regularly tested by third party technology to make sure that every game available on the site is totally fair and you cannot be a victim of tampered or rigged slots.
Aside from regulations, the security is also spot on.
It uses the latest versions of SSL encryption technology, in order to ensure that all your sensitive personal and financial details, including passwords, are completely safe and protected.
So, you rest safe in the knowledge that your details are safe from the prying eyes of outside parties.
Furthermore, this is a casino that has been endorsed for it responsible gambling by top authorities such as GambleAware and GamCare.
The casino has employed technology and filters to ensure that no underage persons can access the games.
Customer Support
Foxy Casino offers a few ways to reach their customer support team, but with some limitations compared to other online casinos. Here's a breakdown:
Phone:
- Pros: Provides immediate assistance for urgent inquiries.
- Cons:
- Freephone number only available in the UK.
- Limited hours: 10am to 6pm weekdays only (not 24/7).
- May incur international call charges from outside the UK.
Email:
- Pros: Convenient option for any location.
- Cons: Response times may be slow (several hours).
Live Chat & 24/7 Support:
- Cons: Currently not offered by Foxy Casino.
FAQ Section:
- Pros: Self-service option for quick answers to common questions.
- Cons: Coverage may be limited compared to competitors' FAQs.
Tips:
- Before contacting support, check the FAQ section for answers to general questions about registration, deposits, responsible gambling, etc.
- If your question requires immediate attention, consider calling during operating hours if you're located in the UK. Otherwise, email may be your best option.
Overall: While Foxy Casino's support agents are reportedly helpful and knowledgeable, the lack of 24/7 support and live chat options might be inconvenient for some players.
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Everything. Worse casino I have ever played on, the RTP is non existent, any good reviews must be fake ones.
Opted into a promotion, got confirmation I had, now told that the screen shot I had of this confirmation wasn’t true. How the hell am I supposed to know I’m not opted in if it says quite clearly that I am. What a load of rubbish. Will be escalating cplaint to ibas, too long these types of companies have made up spurious rules and not paid out on genuine wins without being held to account.
Almost impossible to win on this site. tried this site a few times on a 50p stake. the chance of winning 50p on a 50p bet seems about 1 in 20 (winning over your bet is almost a 0 percent chance my estimate is about 2%), this is highly suspicious when it has the same games as many other casinos that have much better pay percentage
Worst site a have ever played on. Pure and utter scam . No chance of winning on the slots and a lot of games don’t even load. Stay well clear people it’s a scam Rats 🐀 Criminals
I just won 100 !!! The money came really quick to my Bank account ! There are a lot of nice bonuses ! I Love this site !
Great games excellent fast payouts great random bonuses!!
Love all the games. Have won some good prize amounts and payout once I was verified has been quick and easy.
Great site,fun,and well worth it. Original and new games plus you can play for fun, and for real it’s your choice.
Great place to win a Real cash . Enjoy it
Definitely one of the best online casinos on the market. Also fast verification, good support and quick withdraw service.
I make deposits with Mastercard and withdrawal timing is very fast
Incredibly specialist as well as attentive. Never had this specific before out of an internet casino quite a pleasurable amaze
Just had a huge win from £70 to 760 on slots, fast withdrawals as well huge plus
This particular casino it has the great pleasant benefit for downpayment quickly take away every saturday and sunday benefit refill as well as free rotates
Treat new customers really bad, don’t give any solutions. joined site cos wife had enjoyed it. However showed her how they had dealt with my self joining up and not offered any solution or guidance for a new customer. withdrew my account and wife who played regular for few years has ended her account. we will play else where and not be recommended this site to anyone.
If I could leave a 0 star review I would. They make it hard for you to get your money back. very hard!
Worst scam casino ever..I had full house n they gave the winn to there computer player…I got screen shots of that and all the times I enter n the number of players in the room are fudged…The worste Rigged casino online dont play there bingo or the slots you wont ever win.
Terrible! Made a tranfer that wasn’t accepted for technical issues and they did send it back 2 days later but couldn’t deposit it. It’s been 2 months I’ve been emailing them since you can’t call anyone and now my emails are not even considered. Careful!
Rubbish payouts..4 days to receive your withdrawal..don’t bother… treat yourself with the money you save by not giving it