In its current format, Casino.com has been in operation since 2008 (it was a casino software website before the URL was sold). The casino is owned and operated by Mansion Gaming, a huge Asian corporation that has been in the land-based and online casino business for over 2 decades. While some of their other brands are focused on Asian players, they use Casino.com to attract a more global audience; this is not shocking given the URL is so easily searched.
Casino.com is licensed by both the Gibraltar Gaming Authority and the UK Gambling Commission. This allows the company to focus on bringing in players and tells a good story that the parent company has passed the due diligence necessary to be awarded these licenses.
Being a leading online gambling provider, Casino.com’s customer support is up to par with the highest standards in the gaming industry. It matters not whether you need detailed information, are looking for a solution of an ensuing problem or simply wish to comment on the quality of the casino’s service. Polite and competent support agents await players in need of assistance or information at all times, including on weekends and holidays.
There are several ways to reach the support staff. You can send an email with your query for example. A less time-consuming way to get an answer to your question is to call over the phone. Casino.com has set up many toll-free phone lines available to customers from different countries. The Casino’s customer support ranks high among players as they are assisted in their native languages.
Without any doubt, the easiest way to get in touch with a support representative is via the Live Chat service. As was the case with the phone, the Live Chat support is offered in a myriad of languages, so being fluent in English is not a necessary requirement in order to receive comprehensive assistance. What further adds to Casino.com’s merits is the fact the agents are expertly trained to deal with all sorts of issues.
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Casino.com is a serious online casino, which operates fairly and transparently. Especially the payout conditions are documented in an exemplary manner. Unfortunately, this is very different at most online casinos. The bonus offer is not unattractive, but the play-through conditions could be better. The multilingual customer support has a good level and can be reached at any time via a free phone number. There are many positive factors, from the Gibraltar-license to the fast payouts for VIP-customers. All of these confirm my positive Casino.com Casino review and I can say that I rule out any Casino.com scam. I recommend Casino.com with good conscience.